And when you have those app issues, you will never get costumers to pay you for such a horrible support and platform.
#Beardedspice not stopping mixcloud for free#
Suddenly one of the accounts that post mixes i enjoy alot, somewhat was not available anymore for free listening, but you had to have premium for that, which automatic makes you worse that other similar services. I have experienced a growing issue with the App, that it sometimes just crashes, and after you reopen it, it can not remember what you where listening to before the crash, so lets say you where listening to a mix, then you have to find out your self where you lost it. I have used Mixcloud for serveral years now, but not so long ago, our ways have come to an end, and this is why. Again, think Mixcloud is a great service and there are some amazing curators and mix-makers on there however, my current total of site and creator subscriptions currently costs me more than either Apple Music or Spotify, so I feel OK about asking for functionality improvements :)įrom huge potential to huge disappointment I'd like to be able to message creators directly rather than through a comments section, and I'd really like recommendations in the style of Bandcamp - where you are directed to follow other users with similar tastes, rather than just shows. Particularly for paying subscribers, I'd have hoped for more seamless use between my devices - Lastly, it would be good to see more community features and an effective recommendation engine. This can be very frustrating - Similarly, there's no real handoff between different platforms. There are, however, a few little irritants that could be ironed out or features that would enhance the service: - Neither the website or the app are any good at remembering where you were in a mix, if you have to stop and close the app or browser. It's easy to find *a lot* of creators that suit your tastes, and provide an alternative to your own music collection when you're not inclined to choose for yourself. Heavy user of Mixcloud, and noticed that they're pretty responsive on Trustpilot so thought I'd post my comments here! Generally very pleased with the service I'm a premium user and a Select subscriber, so I clearly like what they're doing enough to be paying both Mixcloud and my favourite creators. I would really appreciate a response to any of my last few emails sent to you. Reply to Mixcloud Thanks for responding, My account name is callyofficial. I don't understand how any company or social media platform can ignore the concerns of it's users, especially when it comes to security of their accounts. I persevered and manged to speak to someone else who was a bit more helpful and finally managed to restore my access, but when I started asking questions about the future security of my 4 accounts all replies stopped. I'd invested time into creating the content for my account and growing a following over the space of a few years, so this was an unacceptable response. I contacted their support again and got told there was nothing they could do so I should just create a new account. I got in touch to express my concerns which weren't taken seriously, then a few days later found myself locked out of my account. I logged in to find my account had followed around 1500+ other users. I started getting loads of thank you messages from fans for following them during a period I'd not been using my account (my login details are unique to this site and very secure).
One of these accounts started exhibiting strange behavior. I have 4 accounts with them for different artists/brands. Has potential but lack of customer support and flawed website security makes it one to steer clear of. Lack of customer support and flawed website security
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